Manager (Overnight)

Description

Signia by Hilton Atlanta  -  is looking to welcome an Overnight Manager to join the team! Where charm and grace welcome the world with 4-star service throughout the 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! 

It’s said that Atlanta has its own energy. Influential for so many reasons, awash in natural beauty and always reinventing, this Southern magnet is home to a new destination for upscale hospitality, imaginative dining, and world-class events. With the legendary Georgia World Congress Center as our backdrop, prepare to experience the soul of Atlanta in a whole new way.

The ideal candidate demonstrates a proven history of independent leadership in a comparable role and fully flexible to work an overnight schedule that adjusts to business needs.

This position offers additional bonus incentives through the front office upsell program!

Shift Pattern: 10:00 PM - 7:00 AM

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As Night Manager, you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Act as Manager on Duty and on behalf of the General Manager in his/her absence
• Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards and safe for guests and team members
• Oversee preparation of daily summary reports
• Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and reward

#LI-JL1

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!