Front Desk Clerk

The Opportunity 

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Wuksachi Lodge in Sequoia National Park, California. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$17.00 - $17.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Sequoia National Park

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Sequoia National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $50/ week including utilities and wi-fi
• Housing includes free on-site laundry and communal area for cooking
• Live amongst the giant sequoias and the Sierra Nevada bighorn sheep
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

Benefits at Sequoia

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal daily 
• Employee discounts - 40% off food and beverage, 20% off retail
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities 

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

Qualifications 

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical Requirements 

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift Details 

Day shiftEvening shiftHolidaysWeekends8 hour shiftOvertime as needed

Who We Are 

Sequoia National Park offers an opportunity to see the giant Redwoods that cannot be found anywhere else in the world. The work itself is exciting, and there are a lot of career opportunities for advancement and opportunities to transfer to other Delaware North properties located at the state and national parks across the country. We offer on-site housing and discounts on food, beverage, and retail. Shuttle service to town is provided.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.