Photo of The Campbell House Lexington, Lexington, KY

Director of Rooms

The Campbell House Lexington

1375 S Broadway
Lexington, KY 40504

250 Room Hotel
Managed By Hospitality Ventures Management Group
High-Energy Director of Rooms Wanted - Join a Growing Property Management Company for Exciting Opportunities!

Full-Time

Why You Want to Work for Us...

HVMG is a growing property ownership and management company with opportunities for development and advancement for Excellent individuals.

Why you will enjoy this job

This is a great opportunity for a high-energy, hands-on Director of Rooms.  You will have the opportunity to use your excellent team building skills, being an active member of the property helping the General Manager drive exceptional results!

Who Will this Job Appeal To?

  • Ability to manage and lead a team of Excellent associates.
  • Local market knowledge experience preferred.
  • Proven track record of revenue, market share and GSS improvements/results.
  • Individuals who enjoy working at a property that develops people for promotion.
  • People who enjoy working at a property that takes an active role in the community.

The Ideal Candidate for this Position

The ideal candidate is a hands-on leader with an established and consistent track record of high performance in Rooms Division functional areas to maximize performance while upholding quality standards and maximizing levels of guest satisfaction. 

Requirements

  • Must be a citizen of this country or possess a valid work permit.
  • Requires a minimum of 2 plus year of leadership experience in a hotel environment.
  • Similar brand experience preferred.
  • Must be able to lead Guest Satisfaction Initiatives.
  • Position will be required to work a varied schedule that may include evenings, nights, and weekends.
Additional Requirements:
  • Experience managing and completing hotel Accounting.
  • Track record driving and meeting GSS.
  • Consistently exceed revenue and guest expectations.
  • Ability to manage change effectively.
  • Provide leadership to position the property to achieve the mission.
  • Provide leadership to the departments to achieve their goals and objectives.
  • Communicate the goals and objectives and inspire associates to achieve those goals.
  • Clear, concise written and verbal communication skills.
  • Ability to sell concepts and ideas to management, peers, and associates.
  • Maintain a good working relationship with guests, groups, and personnel from other departments.
  • Demonstrate team building experience and lead by example.
  • Participative management style.
  • Proven successful leadership experience.
  • Abilities to inspire, train, and develop people for promotion.
  • Experience training associates.
  • Instill a guest service attitude in all associates with a "can-do" attitude.
  • Coach associates how to resolve and deescalate conflicts.
Physical Requirements:

Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Educational Requirements:
  • BA/BS 4-5 year degree or foreign equivalency.

Benefits

  • Medical / Dental / Vision 
  • Life Insurance / Long Term Disability /Short Term Disability
  • 401Kwith a match!
  • Paid Vacation Days / Paid Personal Days /Paid Holidays

An Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. EOE/AA.

Posted April 19, 2024

The Campbell House Lexington

Our Hotel

Our hotel is a recently renovated historic gem in downtown Lexington, serving horse and bourbon enthusiasts alike. Located in downtown Lexington, the hotel is 4 miles from Blue Grass Airport and Keeneland Racecourse. As an associate, you will appreciate the beautiful historic setting, lively atmosphere, and excellent culture.

Our Guests Love

Number of Rooms: 250
Event Space Square Footage: 25,120
Dining: Complimentary breakfast, The Rackhouse Tavern, Bourbon Bar, Outpost Cafe & Market
Amenities: Free on-site parking, business center, fitness center
Points of Interest: Kentucky Horse Park, University of Kentucky

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food & Beverage Discounts and Perks

Careers at HVMG

HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.

We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.