1520 NW 114th Street
Clive,
IA
50325
Full-Time
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
In joining Courtyard, you join a portfolio of brands with Marriott International.
The newly-reinvented, state-of-the-art hotel in Clive provides greater flexibility and choices for our guests, and features our new lobby with inviting, flexible spaces to work and relax in, free Wi-Fi throughout, and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. - that provides guests with healthy food and beverage offerings in the morning, evening dinner service with cocktails. The Bistro also proudly serves Starbucks® coffee products. Feel free to visit "The Market" for snacks, sandwiches, and beverages, open 24 hours. In your spare time, you can take advantage of the well-equipped fitness center, indoor pool and whirlpool. Our convenient location, just off I-35/I-80, is minutes from Wells Fargo Arena, Drake University, upscale shopping and dining, and nearby Urbandale IA. Come stay at our Courtyard Clive and experience our fresh, reinvented take on travel in the Des Moines area.