Group Sales Manager

Description

***The location for this position is virtual/remote based in the USA***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Group Sales Manager, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Waldorf Astoria Los Cabos Pedregal team reporting to Director of Sales and Director of Sales and Marketing, you will work on projects including driving revenue from the Incentive Event market segment, building relationships with clients, guests, and fellow team members, and increasing market share for the resort.   

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Requirements

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

How you will collaborate with others:

• Internally, your colleagues include the local sales and marketing team including marketing, revenue management, event services, and fellow sales managers.   Participation in sales, strategy, marketing, and budget meetings will be a part of your position.
• Externally, partnering with Hilton Worldwide Sales, Destination Management Companies, Regional, and corporate teams, and 3rd Party Meeting planners are all important to the success of this position.

What projects you will take ownership of:

Customer and Account Management

• Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market.
• Develop and execute plans to engage in outside sales calls, industry tradeshows, and customer events.
• Maintain an up-to-date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market.
• Represent the hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Actively engage with Hilton Worldwide Sales, and Intermediaries to retain existing customers and secure new business for the Resort.
• Coordinate and conduct site inspections and familiarity trips through masterful storytelling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room, food, and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. 
• Research, qualify, and generate new leads for business opportunities through database research and proactive sales efforts while maximizing revenues and exceeding goals.  
• Create a plan to shift share from global and local competitors.
• Engage in outside sales activities to uncover needs, build relationships, and to win new business.
• Negotiate contracts and commission agreements with end-user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of hotel sales experience
• Three (3) years of luxury hotel sales at a five-star property experience
• Established relationships within the market
• Travel up to 30% of the time
• Knowledge of computer accounting programs, math skills, and budget capabilities required.
• Working knowledge of revenue management, analyzing data, and establishing appropriate action plans

It would be useful if you have:

• Bachelor’s Degree
• Delphi knowledge
• Working knowledge of Spanish language

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000-$110,000 and is determined based on applicable and specialized experience and location. #LI-REMOTE