Photo of Sheraton Detroit Novi Hotel, Novi, MI

Breakfast Attendant / Concierge

Sheraton Detroit Novi Hotel

21111 Haggerty Road
Novi, MI 48375

238 Room Hotel
Managed By Driftwood Hospitality Management
Compensation: $14.00 per hour, Full-Time

$500 SIGN ON BONUS! Free meals, Free Parking - World-wide Travel Benefits!

Job Summary

The Breakfast Attendant should maintain positive guest interactions while serving breakfasts to guests in a friendly and efficient manner.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Interact with guests.
  • Setting up and maintaining the breakfast area as required by brand standards.
  • Taking inventory of food, beverages and supplies needed for each day.
  • Assist in ordering or purchasing food supplies.
  • Preparing foods such as fresh fruit, hot food, coffee, and juices from concentrates.
  • Setting up serving dishes/trays, utensils, cups, and other paper products.
  • Clearing and cleaning tables as they are vacated.
  • Wiping up spills.
  • Restocking items consistently throughout the breakfast hours and for the next day.
  • Washing serving equipment and returning to storage.
  • Returning reusable food supplies to storage.
  • Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors.
  • Vacuum, mop and dust breakfast area and lobby.
  • Serve customers in a friendly and helpful manner.
  • Keep the breakfast counter and work area neat and clean at all times.
  • Ensure the breakfast and lounge area looks neat, clean, and inviting.
  • Wash glassware and utensils after each use.
  • Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
  • Perform physical activities such as lifting.
  • Comply with all food and beverage regulations.
  • Treat all guests and colleagues with kindness and respect.
  • Promote a safe working environment.
  • Adhere to all SOPs and LSOPs.
  • Participate in meetings and team huddles as required.
  • Perform Other duties as and when assigned by the hotel management.

Knowledge, Skills & Abilities

  • Food Handlers Certification (preferred).
  • Strong written and verbal communication skills.
  • Good personality and positive interpersonal skills required.
  • Ability to work flexible hours.
  • Restaurant experience (1 year preferred).
  • Exceptional organizational skills.

Physical Demands

  • Ability to stand and move throughout the kitchen and dining area.
  • Standing 95% of shift
  • Lifting up to 30 pounds maximum.
  • Occasional twisting, bending, stooping, reaching, standing, walking.
  • Frequent talking, hearing, seeing, and smiling.


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Posted June 18, 2024

Sheraton Detroit Novi Hotel

Enjoy seamless travel at our stylish Novi, Michigan hotel

Transform your travels to the Detroit area at our Novi Hotel and enjoy an effortless experience at the Sheraton Detroit Novi Hotel. Spend time shopping at nearby Twelve Oaks Mall or attend an exposition or trade show at Suburban Collection Showplace. Our location just off of I-275 gives you easy access to the heart of Detroit. Begin each day at our delicious breakfast buffet, and grab a coffee before you head out of our hotel in Novi for the day. After a day spent in meetings or making memories, relax in our modern rooms offering mini refrigerators and standing adjustable height workspace. Need to burn off some extra calories? Hit the fitness center for some cardio to get your heart pumping, and stop by the indoor heated pool to swim laps. Our Novi, Michigan hotel features 17 event venues and over 20,000 square feet of event space, ideal for hosting any size gathering, from weddings and banquets to corporate meetings. Maximize every opportunity that comes your way at the Sheraton Detroit Novi Hotel.

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