Photo of The Langham Boston, Boston, MA

Banquet Server

The Langham Boston

250 Franklin Street
Boston, MA 02110

312 Room Hotel
Managed By Langham Hotels and Resorts
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Compensation: Hourly, On-Call, Part-Time

PURPOSE AND OBJECTIVES OF POSITION

To manually set up, break down and service all meeting rooms according to set standards of the hotel. Providing friendly, courteous and in an efficient manner, according to hotel specifications and requirements. Ensuring guest satisfaction throughout their event. Also set up, breakdown and cleaning tables, buffets, food stations, function space and back of the house.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure proper set-up for all tables and buffets in assigned meeting rooms, attention to detail.
  • Inspect linen, silver, china, glassware and other table items for cleanliness and appearance.
  • Serve food, coffee, water and other beverages to customers as required on the banquet event order.
  • Resolve complaints in regards to banquet functions in a timely, positive and professional manner.
  • Clean banquet room and banquet area during and after banquet functions.
  • Be aware of and practice Langham Hotel’s service standards.
  • Positive team player with the ability to get larger tasks completed.
  • Follow health and safety procedures according to hotel specifications.
  • Work well in a team atmosphere and independently.
  • Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to Health standards.
  • Must adhere to All State, Federal and Corporate food handling and alcohol serving regulations.   

SUPPORTIVE FUNCTIONS 

  • Communicate with Banquet Management on a daily basis.
  • Communicate and coordinate with Chef in regards of special dietary restrictions or allergies.
  • Cooperate closely with other members of the banquet team including servers, porters and kitchen associates.
  • Additional duties may also be requested by supervisor.
  • Acquire a working knowledge of the hotel, in house facilities and local information to respond to customer inquiries.       

JOB KNOWLEDGE, SKILL AND ABILITY 

  • High School Diploma or equivalent
  • Prior banquets and food & beverage /hospitality experience required

PHYSICAL DEMANDS

  • Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, talking, and walking. 
  • Standing for 90% of work shift is required.
  • Requires the ability to lift 50lbs.
Posted May 14, 2024

The Langham Boston

OVERVIEW

ROOMS

The Langham, Boston boasts 312 lavish rooms and suites that reflect the luxurious attributes of the Langham brand and the rich past of the building’s history. Each room is tailored with classic touches and deluxe amenities for a timeless, fresh and residential feel that luxury travelers have come to expect from Langham Hotels and Resorts. The guest rooms and suites were recently  transformed with the addition of updated spacious bathrooms with walk-in showers, and white marble floors and countertops, a lighter and brighter color palette as a nod to the traditional New England aesthetic. Guests are able to enjoy an elevated experience by upgrading to the Langham Club level, allowing for access to a refined, private club setting offering a wide range of privileges, including food and drink service throughout the day.

DINING

In the heart of downtown Boston, The Langham has introduced two chic new dining concepts - an eclectic dining venue Grana, and a redesigned signature cocktail bar at the lobby level called The Fed. The food and beverage offerings at The Langham equally reflect refined luxury and the innovative culinary scene in Boston. 

EVENTS

As part of the Langham culture, The Langham, Boston continues to create memorable events and weddings in function space that is infused with historic flavor along with detailing and accents that refer to this iconic landmark. Recognized for notable awards, the hotel provides an array of extravagant function rooms for your wedding, business or social event, including boardrooms for power meetings and two ballrooms for intimate or lavish elegant affairs. The Langham, Boston will make your event extraordinary with a dedicated team of organizers, innovative culinary creations, and cutting-edge audio visual that will ensure your event is flawless from start to finish.

WELLNESS

The Langham, Boston will offer wellness for your body with our state-of-the-art Fitness Center, heated indoor swimming pool, whirlpool and relaxing saunas. Guests will be able to maintain their fitness regimes while traveling using our Technogym cardio and strength equipment. Guests will have an open invitation to plunge into the refreshing waters of the sparkling indoor lap pool in the charming and intimate pool pavilion. 

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