Paseo Kanai 15
Solidaridad
Playa Del Carmen,
77730
Mexico
Full-Time
Facilitate positive guest experiences with the in-room honor bar. Inventory honor bar, in-room accessories and promotional materials and replace if required. Maintain the cleanliness and appearance of each honor bar. Utilize software and hand held devices to record sales and take inventory, as appropriate. Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock-out situations. Prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory. Respond to requests from guests. Communicate any issues regarding the honor bar operation with hotel management.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals. Speak with others using clear and professional language. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.
Experience the beauty of the Riviera Maya
Discover an exceptional address at The St. Regis Kanai Resort, Riviera Maya. We offer you a central location near Cancun and Playa Del Carmen. Find our vacation resort built on a natural mangrove reserve, with a setting inspired by the neighboring Sian Ka’an Reserve, a UNESCO World Heritage Site in Quintana Roo. Take in sweeping ocean views from a 620-acre reserve set on the shores of Mexico’s Yucatan Peninsula. The Pleiades constellation inspired the circular architecture of our resort's avant-garde exterior, which floats above the canopy of the mangrove trees below. Each of our 124 rooms, suites and residences boasts dramatic views, along with bespoke furniture and a private terrace or plunge pool. Reserve one of our vacation packages and revel in our resort's unique range of culinary destinations and other experiences. From our signature St. Regis Butler Service to the state-of-the-art St. Regis Spa, every touchpoint allows time to stand still in this undiscovered slice of paradise in Mexico.