1777 Walker Street
Houston,
TX
77010
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Elevate your Houston experience at our downtown hotel
Experience the perfect blend of exceptional service, convenience and modern style year-round at Marriott Marquis Houston. Our hotel is located in downtown Houston, Texas, and is connected by skywalk to the George R. Brown Convention Center. Settle into spacious guest rooms and suites with pool, park or city views and deluxe amenities. Take a dip in our infinity pool or the world's largest Texas-shaped rooftop lazy river. Look and feel your best with our full-service spa and modern fitness center. Satisfy your palate with myriad dining options, including Biggio's Sports Bar, Walker Street Kitchen and Cueva Wine Bar. Our convention center hotel boasts 150,000 square feet of elegant event space, featuring a grand ballroom, meeting rooms, a rooftop terrace and outdoor pavilion. Access Houston attractions, from the theater district to high-end shopping, via the METRORail lines. Enjoy a rewarding stay at our downtown Houston hotel.
Elevate Beyond the Everyday
Discover an unparalleled experience at Marriott Marquis Houston. Immerse yourself in modern accommodations, culinary delights, and ultimate relaxation with our wide array of on-site amenities. Experience our extraordinary Altitude Rooftop & Pool Deck, boasting a Texas-shaped lazy river, infinity pool, and dining, unwind at our lavish spa & wellness center, or indulge in a culinary journey with our diverse on-site dining options. Nestled in the heart of Houston, our hotel serves as your gateway to the best the city has to offer