Photo of Arizona Grand Resort & Spa, Phoenix, AZ

Accounts Receivable Coordinator

Arizona Grand Resort & Spa

8000 S. Arizona Grand Parkway
Phoenix, AZ 85044

744 Room Resort
Managed By Marc & Rose Hospitality

Competitive Hourly Wage, Medical/Dental/Vision Insurance, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon!

Apply Now Save
Tweet
LinkedIn

Full-Time

Summary of Position:

Responsible for answering guest inquires, billing Fitness Club & Golf Club memberships, monthly billing of revolving accounts, as well as other related duties as outlined by the Credit Manager.

Essential Functions:

  • Work with Reservations on reconciling travel agent accounts on a regular basis and generate a bi-monthly check run to pay travel agents on commissionable guests. 
  • Bill Fitness & Golf memberships on a monthly basis. 
  • Keep the Fitness & Golf memberships updated in Club software. 
  •  Promptly answer telephones with clear English communication. Using good listening skills and patience interpret and assist the guest with their challenges. Ability to describe folio charges, and research guest challenges quickly and accurately. Negotiate any compromise with guest using a positive and diplomatic manner. 
  •  Post deposits and guest payments in to the Property Management System. · Respond to all chargebacks from credit card companies. 
  •  Invoice and reconcile various receivable accounts for wholesalers and preferred accounts. · Daily charging of no-show charges. 
  •  Assist the Front Desk with clearing any checked out balances from Property Management System.

Qualifications:

 Education: High School Diploma Required. 

Experience: Previous hospitality experience preferred. Need general knowledge of Windows environment. Springer Miller Systems knowledge preferred but not required 

Certificates or Licenses: No special licenses required.

 Knowledge, Skills, and Abilities: 

  •  Ability to communicate effectively, both verbally and in writing with vendors and fellow employees 
  • Ability to follow instructions and meet deadlines. 
  •  Ability to read English and perform simple math. 
  •  Ability to access and accurately input information using a Windows based system. 

 Personal Characteristics: 

  •  Behaves ethically 
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language 
  •  Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
Posted May 15, 2024

Arizona Grand Resort & Spa

About Arizona Grand Resort & Spa

Arizona Grand Resort & Spa puts you in the midst of one of Phoenix, Arizona’s most naturally beautiful places. The region’s only AAA Four-Diamond, all-suite hotel is ideally situated on the doorstep of 17,000 acres of South Mountain Preserve, the largest municipal park in the world and the most visited hiking destination in the state. Arizona Grand Resort & Spa serves up stunning perspectives and unique Southwestern touches that make your visit to Phoenix feel naturally grand.

Whether attending an event, making a quick getaway, or taking the annual family vacation, you’ll be warmly welcomed and well cared for at our luxury hotel in Phoenix, Arizona.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

Arizona Grand Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Arizona Grand Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V

Other Job Openings