Club Supervisor - Delta Sky360

The Opportunity 

Delaware North Sportservice is hiring a full-time Delta SKY360° supervisor to join our team at Truist Park in Atlanta, Georgia. As a club supervisor, you will work under the department manager's direction to ensure effective club operations, including training and supervision of team members.  You may from time-to-time be working events associated with various departments outside of our regularly scheduled events.

Pay

$22.00 - $26.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Supervises and coordinates premium club, suite, or restaurant staff, including training and providing constructive and corrective feedback as needed
• Creates a positive and memorable guest experience by delivering professional and courteous service and maintaining a clean, organized, stocked, and safe area
• Receives and facilitates any premium guests’ and attendants’ requests and orders
• Analyzes and resolves problems with team members, guests, and the operation with the assistance of the Food and Beverage Manager
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests’ questions
• Ensures all game day food and beverage orders arrive in a timely manner and quickly addresses any discrepancies with appropriate area
• Responsible for performing end of month inventory for suites pantry 

Qualifications 

• Minimum of 2 years of supervisory experience in front-of-house restaurant or food service position, in a high volume environment is required
• Previous experience with a point-of-sale (POS) system required
• Excellent guest service skills
• Strong time management and organizational skills
• Ability to work accurately, efficiently, and courteously in a high pressure environment
• Good communication and training skills; ability to teach others as well as delegate tasks
• Basic math skills; ability to accurately account for cash and inventory
• No college degree required

Physical Requirements 

• Ability to lift up to 40 pounds for set-up, service, and clean up of suite
• Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as needed

Shift Details 

Event basedHolidaysWeekends

Who We Are 

Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.