Area Sales Manager

• The Area Sales Manager  is responsible for effectively becoming familiar with all accounts in his/her hotels and proactively prospecting/soliciting, generating, and closing on assigned accounts/territory business to positively impact hotel revenues.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering rooming lists, blocking space, building accounts, and logging activities.
• Proactively drive top-line revenue for customary sales segments to include SMERF and Tour & Travel group.
• Assist in the preparation of required reports in a timely manner.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Attend daily hotel meetings.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, and Reservations.
• Meet or exceed sales solicitation call goals as assigned by the Area Director of Sales..
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Initiate and follow up on leads.
• Handle inquiries as part of the Inquiry Day Program.
• Meet and greet onsite contacts.
• Develop networking opportunities through active participation in community and professional associations, activities, and events.
• Operate the Sales Department within the established sales expense budget.
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up

GENERAL REQUIREMENTS:

• Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Knowledge of FOSSE is a plus
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and training.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain the confidentiality of information.
• Perform other duties as requested by management.