Photo of Bally’s Chicago, Chicago, IL

Manager - EVS

Bally’s Chicago

777 W Chicago Ave.
Chicago, IL 60654

Casino Resort
Managed By Bally’s Corporation
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Full-Time

Description

About Bally’s

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary

As the Manager – EVS at Bally’s, you will manage the day to day operations of the EVS department.

Duties And Responsibilities
  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Adheres to guest service expectations.
  • Adheres to standards and operating procedures as outlined in the Bally’s Chicago EVS Manual.
  • Develops budgets for area of responsibility.
  • Proficiently utilizes program to submit, track, and follow-up on work orders.
  • Maintains the approved preventative maintenance program on all equipment.
  • Be familiar with and ensure safe and proper use of all equipment and chemicals.
  • Maintains a safety program to ensure all Team Members have a safe work environment.
  • Manages/Controls/Orders all supplies and inventory in the department. Frequently update yourself on new products and materials for continuous operational improvement.
  • Consistently stays updated in the latest equipment and chemicals.
  • Conducts the approved departmental training program to ensure all Team Members are properly trained to their assigned task.
  • Conducts inspections on all casino and non-gaming EVS areas daily.
  • Adheres to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
  • Develops implements, maintains, and monitors an effective team member relations program through effective communication.
  • Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.
  • Hires, trains, coaches, assess and review the job performance of subordinates including both non- exempt and exempt team members.
  • Continues professional development of self and subordinates as well as assist all team members with career planning and counseling as needed.
  • Maintains a high level of professional appearance, demeanor, ethics, and image standards of self and subordinates.
  • Conducts and attends all regular departmental meetings as well as other related meetings.
  • Completes necessary reports in a timely manner to meet deadlines.
  • All other duties as assigned
    Qualifications
  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • High school or equivalent is required; Bachelor’s Degree is preferred
  • 2-3 years’ experience as an EVS leader.
  • Knowledge and experience in management/supervision.
  • Must be proficient in the entire Microsoft Suite
  • Must have excellent communication, organization, and interpersonal skills
  • Must have excellent problem-solving skills and must be able to work with shifting priorities
  • Must be able to work flexible shifts, including weeknights, weekends, and holiday
    Physical Demands
  • Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk.
  • Frequently required to stoop, crouch or kneel.
  • Ability to interact with others while maintaining a courteous and positive demeanor.
  • Must occasionally lift and lift up to 25 pounds.
    Work Environment

    You may be exposed to bright lights, loud noise, and stressful situations in this position.

  • Posted July 9, 2024

    Bally’s Chicago

    Bally's Chicago will be located in the city's River West neighborhood on the bank of the North Branch of the Chicago River, near the intersection of Chicago Avenue and Halsted Street.

    The first phase of the new casino hotel resort is slated to cost $1 billion. It will include 2,700 slot machines, 95 table games, a suite-only hotel, with 100 suites. There will also be an outdoor music venue with space for 1,000 people.

    The subsequent expansion of Bally's Chicago is projected to provide a total of 4,000 gaming seats with a new 400 room hotel, a 3000 seat indoor venue, and a 20,000 sq. ft. exhibition space.

    This link on our Bally's Corporate site provides more information about the specific components of our facility:
    https://www.ballys.com/about/casinos-resorts/default.aspx

    This link provides the details of our commitment to develop a world-class entertainment destination resort, befitting Chicago’s status as a world-class city: New Casino Resort in Chicago | Bally's Corporation (ballys.com)

    The permanent location will include a 3,000 seat theater, an extension of the Chicago Riverwalk, pedestrian bridge, six restaurants, a food hall, and room for 3,400 slots and 173 game tables.

    The corporation has a plan to retrofit the former warehouse at the current Tribune plant in order to serve as a temporary casino while the casino is being built. Bally's Temporary Casino will be located at 600 N. Wabash Ave, Chicago, IL 60611.

    The temporary facility located at 600 N. Wabash Ave, Chicago, IL, will initially provide 33,000 square feet of gaming space accommodating 1000 gaming patrons. There will be two bars & cocktail lounges, a food service bar and a Grab N Go Kiosk.

    Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

    With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

    We invite you to visit us today!