Photo of Holiday Inn Hotel & Suites San Mateo, San Mateo, CA

Housekeeping Supervisor

Holiday Inn Hotel & Suites San Mateo

330 North Bayshore Boulevard
San Mateo, CA 94401

Hotel with 172 Rooms
Managed By HHM Hotels
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Compensation: $23.00 to $24.00 per hour, Full-Time

Opportunity: Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus
  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms.
  • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Practice safe work habits and wear protective safety equipment.
  • Assist in the breakfast area as needed.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

HHM Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Posted November 18, 2025

Holiday Inn Hotel & Suites San Mateo

Our Hotel

This hotel is ideal for every corporate traveler. Use the 24-hour Business Center and free Wi-Fi access to keep in contact with the office anytime. Over 2,500 sq ft of meeting space is available in three rooms, so you can host your next event with us. Since we're near SFO, the hotel is moments from Tech, Pharmaceutical, and Corporate, too.

There's a lot to do around San Mateo, CA, as the hotel's property is a stone's throw from Coyote Point Museum, home to almost 100 exotic animals. Families love spending a day at the Great America Theme Park in nearby Santa Clara. And, of course, San Francisco is chock-full of excitement and fun, from Fisherman's Wharf to AT&T Park and Union Square to the famous Golden Gate Bridge.

You'll have the time of your life staying at this 100% nonsmoking, green lodging. After a long day on the town, why not sit back and relax in the whirlpool or sauna? The 24-hour Fitness Center makes keeping up your workout regimen a cinch. If you get hungry, head down to the Bistro 330 Bar & Grill, where there's sure to be something delicious for everyone.

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