Houseperson / Runner

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team.  Valencia Hotel Group is a collection of hotels that are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.  

JOB SUMMARY

Responsible for stocking housekeeping supplies for the various housekeeping functions in the hotel and cleaning the guest hallways and other hotel areas as assigned

ESSENTIAL DUTIES & FUNCTIONS

• Delivers all items requested by guests
• Immediately respond to any potentially dangerous conditions such as wet floors
• Removes trash from trash cans in the hallways, guest rooms and other areas and deposits in the dumpster
• Shampoos carpet and provides floor care when needed
• Maintain housekeeping storage rooms with linen and supplies
• Assist Room Attendant with preparing guestrooms (ensure they have appropriate supplies available, strip vacant guestrooms, remove trash)
• Transport linen to and from laundry to storage
• Responsible for the cleanliness of guest hallways, elevators, carpet edges, and stairwells
• Responsible to ensure dye program for rags is being follow by housekeepers and notify Supervisor of any deviation to the program. 

BASICS

• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties assigned by the supervisor
• Must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system.)

Physical Requirements

• Standing/Walking: Constantly. For varying lengths of time, often long periods.
• Crouching (Bend at knees): Frequently. Bending to vacuum and perform cleaning duties
• Stooping (Bend at waist): Frequently. Stooping to vacuum and perform cleaning duties.
• Reaching (Overhead/extension): Frequently. To perform cleaning duties.
• Fingering/Feeling: Frequently. Move fingers, hands and arms quickly and easily to handle linen, glasses and amenities.
• Pushing/Pulling: Frequently. Pushing 200-pound carts.
• Lifting/Caring: Frequently. Lifting 50 lbs maximum.

Working Environment

• Interior and exterior of hotel with exposure to weather conditions
• Exposure to hazardous chemicals.

ESSENTIAL SKILLS AND QUALIFICATIONS

• Hotel Operations or Customer Service preferred
• Communicate effectively with others
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Skilled in working with multiple computer programs

BENEFITS:  

• Medical, Dental, Vision
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Valencia Hotel Group has been named in Newsweek’s list of America’s Greatest Workplaces in these categories:

America’s Greatest Workplaces for Women 2024

America’s Greatest Workplaces for Job Starters 2024