The IT Technician is to provide hardware and software support to the property. All duties are to be performed within the guidelines of the Gaming Operation’s policies and procedures, Internal Control Standards and objectives.
IT Technician
French Lick Resort
8670 W. State Road 56
French Lick,
IN
47432-9389
Resort with 756 Rooms
401k, Monthly Bonus, Fitness Center, Profit Sharing, Benefits Package, PTO
Full-Time
BASIC FUNCTION: The IT Technician is to provide hardware and software support to the property. All duties are to be performed within the guidelines of the Gaming Operation’s policies and procedures, Internal Control Standards and objectives.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Must have High School Diploma or High School Equivalency Diploma (HSED).
Must be able to obtain and maintain a valid gaming license.
Must be a minimum of 21 years of age upon employment.
Previous customer service experience preferred.
Working knowledge of the operation of computer and communication systems.
2 years minimum professional experience in the installation, maintenance, and operation of computer, voice and/or data communications preferred.
AS/400 experience a plus.
Reliable transportation and ability to drive to multiple sites on a daily basis.
ESSENTIAL FUNCTIONS:
1. Monitors the operation of computing and communications systems and or facilities for acceptable levels of performance.
2. Performs diagnostic tests to isolate sub-optimal system performance and failing equipment components.
3. Performs installation and operational verification of new systems and facilities.
4. Maintains equipment inventory and preventative maintenance schedules.
5. Cross-trains in other technical systems functions.
6. Troubleshoots hardware and software problems, providing hands-on or vendor supplied repair of components as appropriate.
7. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
8. Attend all necessary meetings
9. Assist in other projects as directed.
10. Prioritizes activities at the direction of the Senior IT Technician.
11. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
12. Perform other duties as requested by Management, including short-term assignments unrelated to I.T. field
Posted March 2, 2026
About French Lick Resort
About Us
By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story, it all started with people who refused to give up – local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in a state of ruin devastated the group, whose mission is saving such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $600 million dollars to not only save West Baden Springs Hotel but also French Lick Springs Hotel. The Cooks wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Today, 1.1 million guests visit French Lick Resort annually to experience this “save of the century.”
Why a career with French Lick Resort
Whether you’re just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you. Our resort includes three hotels (including two AAA Four-Diamond historic hotels), two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues, meeting and event facilities, retail shops, horse stables, sporting clays range, bowling alley and more. With so many amenities, we have a variety of full-time, variable (part-time) and seasonal opportunities for you to join our team.
Guests know us for our friendly staff who create memorable experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission of Exceeding Guest Expectations, then browse our current career opportunities.