Housekeeping Manager
Courtyard Akron Downtown
41 Furnace Street
Akron,
OH
44308
Description
Concord Hospitality is seeking a detail-oriented and service-driven Housekeeping Manager to lead our housekeeping, laundry, and house person teams. This role is key in ensuring the cleanliness and upkeep of guest rooms, public areas, and overall property presentation while working closely with the Front Desk and Maintenance teams to deliver an exceptional guest experience.
As a Concord Leader you will be responsible to:
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect, and professionalism.
- Care for your team and their families.
Responsibilities:
- Oversee daily housekeeping, laundry, and house person operations to ensure high cleanliness standards.
- Partner with Front Desk and Maintenance teams to maintain seamless guest experiences.
- Inspect guest rooms and public spaces to ensure quality, cleanliness, and proper working order.
- Recruit, train, and lead team members with a focus on productivity and guest satisfaction.
- Manage departmental schedules, supplies, and budgets to meet operational goals.
- Respond to guest needs and resolve service issues in a timely, professional manner.
- Foster a positive, supportive, and team-oriented work environment.
- Ensure compliance with safety standards, policies, and brand requirements.
Qualifications:
- Prior leadership experience in housekeeping or cleaning operations within hotels, healthcare, or multi-unit housing.
- Strong communication skills and ability to engage professionally with guests and associates.
- Demonstrated attention to detail and commitment to quality.
- Proven ability to lead, motivate, and inspire a team.
- Professionalism, integrity, and pride in delivering excellent service.
Benefits (Full-Time Associates Only):
- Competitive wages
- Comprehensive medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Extensive training and career development opportunities
- Performance-based bonus eligibility
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Courtyard Akron Downtown
Relax in comfort at our Downtown Akron, OH hotel
Whether for business or leisure, the Courtyard by Marriott® Downtown Akron hotel is an ideal choice for your next visit to Akron, Ohio. This top rated Trip Advisor hotel is ideally located in the revitalized northside district of downtown Akron near shopping, casual and fine dining and entertainment. In back of the hotel is the Cuyahoga Valley National Park and the front doors lead to the Akron Skyline. Some unique features the hotel offers include a 19 seat movie theater, oversized fitness center, a Speakeasy bar just off the lobby, loft suites that are 700 square feet and feature a fireplace, hardwood floors, brick walls and 1.5 bath. All the artwork in the hotel represents local business and attractions. We are located just 1 mile from Akron Children's Hospital, Akron General Cleveland Clinic and Summa. Group business and travelers here on project assignment will enjoy watch a movie or sporting event in the movie theater on the 200 inch screen!
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
