Golf Ambassador

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.

SUMMARY

Conduct day to day exceptional service to the outside and inside operations of the golf course.

ESSENTIAL DUTIES OF THE POSITION:

• Responsible for the reception, retail and Guest restroom area of the clubhouse.
• Assist guests with the reservations and check-in process in a courteous and polite manner.
• Accurately book, change, and cancel tee times.
• Assist guests with payment of services and retail in an efficient and timely manner.
• Maintain a fully stocked retail inventory to ensure a high level of guest service is achieved.
• Works with the other departments to ensure a high level of guest service.
• Provide accurate and detailed descriptions of golf packages, services, facility features, casino information and hours of operation.
• Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing of accounts.
• Responsible for reporting any problems or issues between individuals or groups of individuals to the Golf Leader.
• Responsible for picking up banks and making deposits, keys for the clubhouse and other buildings, signing keys in and out and maintain Key Log, access to codes for security system and security alarm, opening and full lock up of the clubhouse.
• Maintain a clean, sanitary, safe, fully stocked and well organized beverage cart in full accordance with state health and safety regulations.
• Responsible for ensuring all delays are rectified and scheduled tee times are on track.
• Responsible for staging, washing, and stocking all Grand National Golf carts for guest use.
• Responsible for driving range operations, which includes: stocking of range ball buckets, washing balls, setting up and taking down of range and overall cleanliness of the area.
• Responsible for meeting and greeting guests and monitoring play in accordance with standard playtime allowances.
• Communicate to management any and all occurrences, problems or issues involving staff or guests in the clubhouse or golf course that require attention.

COMPETENCIES:

• Trustworthy and collaborative relationships with others.
• Ability to work without constant direct supervision.

EDUCATION and/or EXPERIENCE:

• One (1) year experience in hospitality or golf preferred.

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