Front Desk Supervisor
Dua Hotel, Autograph Collection by Marriott
1300 S Miami Ave
Miami,
FL
33130
Join Our Team as a Front Desk Supervisor
As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
- Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go-to for reservations, VIP requests, and making every guest feel like a star.
- Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
- Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
- Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.
EDUCATION & EXPERIENCE
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid driver’s license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
Renovated in late 2016, our hotel offers the extended-stay amenities and a central location to let visitors live like locals. We offer full kitchens, large workspaces and modular closets from The Container Store and discover routine on the road with free Wi-Fi, daily hot breakfast and passes to EOS Fitness across the street. Situated in South Las Vegas, our hotel offers guests easy access to Sunset Station Casino, the Galleria Mall and Henderson Convention Center, The Hoover Dam is 30 minutes’ drive from the hotel, while the excitement of the Las Vegas Strip is only 20 minutes away. Travelers can indulge in the area's top-notch cuisine and casinos, or catch some fresh air at Lake Las Vegas, Red Rock Canyon, or simply enter the Amargosa Trail from behind the hotel.
Application deadline for Colorado positions:
About Dua Hotel, Autograph Collection by Marriott
A MIAMI BRICKELL HOTEL
WHERE PERSONAL INDULGENCE MEETS GENEROUS CONNECTION
Nestled in the vibrant pulse of Miami’s Brickell district, Dua Miami has emerged as a sanctuary where the intricate dance between love and desire paints every corner with a touch of magic. Within our walls, the fervor of the city melds with the tranquility of personal retreats, creating a mosaic of experiences that cater to the soul’s every whim.
About Evolution Hospitality
THE EVO EXPERIENCE exceptional, passionate people
At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
