Night Auditor / Laundry Attendant - ECHO Suites by Wyndham Springfield, MO

🌙 NOW HIRING: NIGHT AUDITOR  | LAUNDRY ATTENDANT🌙
🛎️ Overnight | Detail-Oriented | Career-Building Opportunity 🛎️

Don’t think of this as just another job… this is so much more.
Join our award-winning hospitality team and step into a role where you’re truly valued, supported, and appreciated. As a Night Auditor | Laundry Attendant, you’ll play a critical role in guest satisfaction and hotel operations—all while building real career momentum in hospitality.

🚀 Why This Opportunity Stands Out:
✨ Career growth & development opportunities
🤝 A positive, team-driven work environment
🏨 Hands-on experience in the hospitality industry
💵 Competitive pay
🌴 Paid PTO
🩺 FREE Telehealth
💰 DAILY PAY through ZayZoon
🦷 Optional benefits: Dental, Vision, STD, LTD & Life Insurance, FSA, Hospital, Critical Illness, 401(k) with company match
✈️ Generous Travel Discounts
💸 Employee Referral Incentives

👉 Bottom line: We invest in YOU.

We are currently seeking a Night Auditor | Laundry Attendant available to start immediately—come grow with us!

🛎️ Primary Responsibilities:

• Greet and assist guests during overnight check-in and check-out 🌙

• Complete guest registrations, secure payments, and verify or adjust billing

• Confirm guest information, room rates, and room selections

• Create and code electronic room keys 🔑

• Assist guests with reservations and requests in a friendly, professional, and timely manner

• Address guest concerns by researching and resolving issues to ensure satisfaction 😊

• Provide consistent, high-quality guest service

• Anticipate guest needs and exceed expectations whenever possible

• Implement creative solutions while adhering to brand standards

• Run the Night Audit process each night with accuracy and attention to detail 📊

• Maintain thorough knowledge of hotel offerings, including:

  • Hotel services and amenities

  • Room categories and rates

  • Packages and promotions

• Build strong, professional relationships with guests, clients, and groups

• Provide knowledge of the local area to assist guest inquiries 📍

🧼 Laundry Attendant Responsibilities:

• Sort, wash, dry, fold, and store hotel linens and towels 🧺

• Operate commercial washers and dryers safely and efficiently

• Maintain cleanliness and organization of the laundry area

• Inspect linens for stains, damage, or wear and report issues as needed

• Distribute clean linens to housekeeping staff in a timely manner

• Follow all laundry, safety, and sanitation procedures

• Assist with inventory and proper storage of linens

• Support housekeeping operations as needed

🧠 Skills & Experience:

• Guest service experience preferred

• Laundry or housekeeping experience preferred (but not required)

• Ability to operate industrial laundry equipment 🧼

• Professional, mature, and reliable — a must

• Good physical stamina; ability to lift and move linens throughout shift 💪

• Previous hotel experience a plus 🏨

• Strong attention to detail and organization 🔍

• Team player with excellent organizational skills

• Professional written and verbal communication skills

🌈 Equal Opportunity Employer
We proudly provide equal employment opportunities to all employees and applicants and prohibit discrimination or harassment of any kind in accordance with federal, state, and local laws.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.