Food & Beverage Supervisor
Aloft Philadelphia Downtown
101 N Broad St.
Philadelphia,
PA
19107
Opportunity: Food and Beverage Supervisor
Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Potential Career Path
Food and Beverage Manager - Food and Beverage Director
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
- Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
- Interact with guests to obtain feedback on quality of service and food in outlet.
- Perform service functions during periods of high volume or staffing shortages.
- Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
- Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Ensure all equipment is in working order; report malfunctions and follow up on repairs.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required.
- Knowledge of bar service and liquor inventory controls required.
- Experience with Micro’s point of sales system strongly preferred.
Work Environment and Context
- Work schedule varies and may include working varied shifts, holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Aloft Philadelphia Downtown
Enjoy Your Stay At Our Boutique, Pet-Friendly Hotel
Centrally located in the heart of Center City, Aloft Philadelphia Downtown is within walking distance from City Hall, the Avenue of the Arts on Broad Street, the Liberty Bell at Independence Hall and all of the best attractions that Philadelphia has to offer. Relax in our boutique-style hotel lobby in the masterfully restored 1925 Liberty Titel & Trust Company building or venture out to explore the masterpieces at the Philadelphia Museum of Art and Barnes Foundation. Get down to business at the Pennsylvania Convention Center, adjacent to our hotel for easy access. After a full day attending a conference, debrief with your coworkers or relax in our WXYZ bar. Lounge on your soft bed when it’s time to retire for the evening. Once you are settled in, access Netflix and Prime on our HDTVs. On your next visit to Center City, experience an extraordinary stay our downtown Philadelphia, PA, hotel.
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
