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People & Culture Coordinator

The Westin Chicago Northwest

400 Park Blvd.
Itasca, IL 60143

Hotel with 416 Rooms
Managed By Crescent Hotels & Resorts
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Compensation: $24.00 to $29.00 per hour, Temporary, Full-Time

Description

Supports the implementation and administration of People & Culture functions, including recruitment, training and development, benefits administration, and associate relations for all hotel personnel. Partners with hotel leadership to ensure consistent application of P&C practices and a positive associate experience. This temporary role provides coverage during a leave of absence, ensuring continuity in operations, compliance, and support across all departments. The assignment is tentatively scheduled from June 15 through October 15.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Support recruitment efforts by assisting with sourcing, interviewing coordination, and onboarding processes to attract and retain qualified associates. May participate in interviews for select positions.
  • Assist in the coordination and delivery of training programs, including new hire orientation and ongoing development initiatives. Monitor participation and provide feedback for continuous improvement.
  • Support the administration of associate performance programs by tracking completion, reviewing for consistency, and assisting leaders as needed.
  • Assist in the implementation and administration of P&C policies and programs to ensure a positive and productive work environment. Promote fair and consistent application across all departments.
  • Support compliance with all Federal, State, and local laws and regulations by maintaining accurate records, assisting with audits, and communicating updates as directed.
  • Provide guidance and support to managers and associates on P&C-related matters, including employee relations, policies, and procedures. Escalate complex issues as appropriate.
  • Assist with the administration of wages and benefits, including responding to associate inquiries and supporting accurate processing through HR systems.
  • Support labor relations activities, including maintaining documentation and ensuring adherence to union agreements where applicable.
  • Coordinate pre-employment processes, including background checks, drug testing, and reference checks, in compliance with company policies.
  • Ensure proper completion and maintenance of employment eligibility documentation for all associates.
  • Working knowledge of HR compliance, investigations, corrective action, and documentation standards.
  • Proficiency with HRIS/timekeeping systems (e.g., UKG) and Microsoft Office (especially Word, Excel, Outlook).
  • Perform other job-related duties as assigned.

REQUIRED QUALIFICATIONS & SKILLS:

  • Bachelor's degree in Human Resources or equivalent from a 4-year college or technical school.
  • 3 years of Human Resources experience, training, or administrative management with HR related duties.
  • Detail-oriented with strong analytical and organizational skills.
  • Ability to work independently and maintain confidentiality.
  • Strong interpersonal and communication skills with the ability to influence, de-escalate conflict, and build trust across all levels.
  • High level of professionalism, discretion, confidentiality, and follow-through.
  • Ability to communicate in more than one language is preferred.
  • Previous hotel and/or Marriott experience is preferred.

What Make Us Great?

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted May 4, 2026

About The Westin Chicago Northwest

AAA Four-Diamond Hotel Near Woodfield Mall

Welcome to the oasis of travel at the 416 rooms and Suites of The Westin Chicago Northwest, a AAA Four-Diamond hotel close to OHare Airport and Schaumburg's Woodfield Mall. Dive into our Six Pillars of well-being: Sleep Well, Eat Well, Move Well, Feel Well, Work Well, and Play Well. Whether visiting for work, pleasure or both, this is the place for our guests to find balance in Northwest Chicago and leave feeling refreshed.

About Crescent Hotels & Resorts

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family

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