Sales Coordinator

We are looking for a candidate with a "Yes I Can" attitude and hotel experience. Must have a can-do attitude and be able to self-motivate. This position is perfect for someone looking to begin their career in Sales and Marketing.

• Perform general office duties to support Sales Marketing (e.g., filing, sending emails, typing, faxing, copying).
•  Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). 
• Gather materials and assemble information packages (e.g., brochures, promotional materials). 
• Learn and use digital sales systems and conceptual sales processes (i.e. LightSpeed, CI/TY, etc.) and understand the hotel's sales strategies (i.e. rates, fees, budgeted goals, etc.).
• Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. 
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). 
• Serve as the primary point of contact for clients, communicating with them via phone and email to address questions and requests.
• Maintain office supplies and space as needed

Candidate must be able to:

• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.

Rate of Pay:

The hourly rate offered to a successful candidate will depend on several factors, including years of experience in the job, years of experience in the required industry, education, and other relevant qualifications.