Bellperson

Job Description

Hotel Talent NYC is seeking an experienced Bellperson to support the delivery of exceptional guest service and uphold our hospitality standards. This role plays a key part in ensuring a seamless and welcoming experience for guests, contributing to overall satisfaction and loyalty.

Career Growth Path

Bellperson → Guest Service Agent → Front Desk Supervisor → Assistant Front Office Manager

Key Responsibilities

• Maintain thorough knowledge of hotel services, amenities, and operations
• Greet and assist guests with a friendly, engaging, and professional demeanor
• Assist with transporting, storing, and retrieving guest luggage and packages
• Provide guests with information about local attractions and points of interest
• Deliver parcels, mail, and special items to guest rooms promptly
• Arrange transportation for guests, including taxis and shuttle services
• Support guest arrivals and departures by assisting with luggage handling
• Communicate VIP arrivals to the Front Desk and Guest Services teams
• Ensure luggage carts are clean and well-maintained at all times

Requirements

• Prior guest service experience required
• Ability to multitask in a fast-paced environment while maintaining attention to detail
• Strong teamwork skills and commitment to guest satisfaction
• Professional appearance, attitude, and work ethic
• Ability to lift up to 50 lbs, with frequent lifting/carrying of up to 25 lbs
• Must be able to stand and walk for extended periods; requires reaching, handling, and clear communication
• Excellent interpersonal and communication skills
• Flexible schedule, including availability for evenings, weekends, and holidays
• Willingness to travel to Long Island City

Compensation

Final compensation will be determined based on factors such as relevant experience, industry background, and education.