Area Sales Manager

The Area Sales Manager is responsible for managing national and local sales efforts across two Hilton branded hotels. Your primary objective will be to proactively prospect/solicit, generate, and close business to positively impact hotel revenues.

• Proactively drive top-line revenue for sales segments to include national and local transient bookings.

• Use property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, blocking space, building accounts, and logging activities.

• Assist in the preparation of required reports in a timely manner.

• Participate in trade shows, community events, industry meetings and networking activities to promote the hotels and expand business opportunities.

• Participate in business review meetings, revenue calls and trainings.

• Excellent solicitation practices using the existing customer database as well as prospecting programs.

• Build and maintain strong relationships with key clients and lost accounts.

• Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies.

• Develop a full working knowledge of the operations of the hotels, including Food and Beverage, Guest Services, and Reservations.

• Meet or exceed sales activity goals as assigned by the Area Director of Sales.

• Conduct professional, thorough site inspections of the hotels with clients, exhibiting key features and benefits of the properties.

• Daily prospecting for new business to maximize revenue.

• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure a high quality of service to customers.

• Responsible for implementing and maintaining Strategic Action Plans for the development of the designated market segments

• Respond to Inquiries within stipulated timeframe, initiate and follow up on leads.

• Be knowledgeable of NYC, local area, and local competitive hotels and their marketing sales strategies. Stay current with trends and developments in the market.

• Monitor and analyze market trends, competitor activities, and customer needs.

• Provide coaching, training, and professional development opportunities to enhance team performance and capabilities.

Job Requirements: A minimum of two-four years of Hotel Sales experience in a managerial role is required. Hilton experience is preferred.

GENERAL REQUIREMENTS:

• A minimum of two-four years of Hotel Sales experience is required.

• Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

• Attend all hotel-required meetings and training.

• Maintain high standards of personal appearance and grooming.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.

• Must be able to understand and evaluate complex information, data, etc., from various sources to meet appropriate objectives.

• Must be able to maintain the confidentiality of information.

• Perform other duties as requested by management.

Salary: $80k-$85k depending on experience