Door Person / Security
Hilton Garden Inn Bloomington (IN)
245 North College Avenue
Bloomington,
IN
47403
Opportunity: Door Person/Security
Greet each guest in a friendly and professional manner at the front door of hotel and maintain the appearance of the lobby area in accordance with established guest service and sustainability standards. Keep bar patrons and employees safe by preventing minors and intoxicated customers from entering the bar, removing unruly patrons and responding to problems.
Essential Job Functions
- Monitor entry and departure of guests at venue.
- Maintain optimal guest experience for all.
- Intervene and deescalate when needed to prevent any possible altercations.
- Observant of guests’ activities on the premise.
- Escort guests when need off premise.
- Assist with transportation needs of guests when warranted.
- Contact proper authorities when needed.
- Maintain operating hours by opening and cleaning the area when needed.
- Attend all staff meetings & trainings.
- Stay up to date with all trainings and certifications.
- Verify all guests are of legal drinking age.
- Follow all health and & safety guidelines.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Minimum one to two years’ experience in related position in a restaurant or bar environment.
- Excellence in quality of work, attention, and ability to multitask in a fast-paced setting.
- Ability to work independently and as part of a team and maintain positive working relationships.
- Crowd control experience.
- Adhere to responsible vending process and procedures.
HHM Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.
- Work is performed primarily in view and in contact with guests.
- Shift work hours; regularly includes weekends, holidays and may require overtime.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Hilton Garden Inn Bloomington (IN)
At A Glance
Our hotel is close to great shopping, dining and entertainment, including local wineries.
Conduct business at the NSWC Crane facility near our hotel. Visit Indiana University's Assembly Hall for a Hoosier game or attend a meeting at the Bloomington Convention Center, both only minutes from our hotel.
Enjoy complimentary WiFi, a business center and over 5,000 sq. ft. of function space at this downtown hotel. Stay productive with work and maintain your exercise routine in a fitness center which features modern equipment with personal TVs. Relax with our indoor pool and hot tub or catch a show or movie on your HDTV. Take advantage of covered parking and enjoy everything you need to help make your time here a success.
- Only Hilton hotel in downtown Bloomington Square
- Walking distance to Indiana University, Convention Center and downtown attractions
- Complimentary WiFi, business center, fitness center, indoor pool and hot tub
- Breakfast and dinner at Coaches Sports Bar (Lunch available on Friday, Saturday and Sunday)
- Over 5,000 sq. ft. of flexible function space including the Grand Ballroom
- A TripAdvisor Certificate of Excellence Award winning hotel
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
