This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
A banquet server prepares the tables and banquet area before guests arrive, serving many different dishes and courses to guests during a meal, and clearing the tables and banquet area after the guests depart. You will report to the Banquets Manager.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Responsible for the overall effective and efficient supervision of all Table Games shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible. Ensures assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements.
Under general supervision of the Food & Beverage Supervisor, maintains an efficient food operation by preparing hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
The Prep Cook is an entry level position and works under the guidance of the Sous Chef to maintains standards established by the Executive Chef for the preparation and presentation of food in their assigned kitchen. This includes preparation. Tasting, presentation, and sanitation.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
Assists the Chef in the daily operations of the kitchen, and provides leadership and direction to kitchen personnel including all cooks, and dishwashers. Ensures that all recipes, food preparations, and presentations meet Restaurant, Deli, Buffet, Bar, Hotel and Special Event specifications and quality.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations. Performs all duties at multiple properties in accordance with Company core values, the objectives of the Osage Nation, internal policies, procedures and controls, as well, as applicable laws including but not limited to the USA Patriot Act, and gaming regulations.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.
Under general supervision of the Sous Chef, maintains an efficient food operation by preparing, prepping hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.