The Director of Attractions plays a vital leadership role within the Queen Mary’s overall operations, overseeing the full spectrum of attraction and retail experiences aboard the ship. This role is responsible for delivering engaging, high-quality guest experiences while driving operational excellence, revenue growth, and team performance across all attraction and retail venues.The ideal candidate brings strong hospitality and attraction leadership experience, excels at managing large, diverse teams, and applies innovative thinking and problem-solving skills to elevate both guest satisfaction and financial performance. This position partners closely with cross-functional departments to ensure seamless integration of attractions, retail, events, and overall ship operations.
Ready to turn up the heat? As our Cook II, you’ll be the go-to expert for preparing and supervising food across all outlets — from the restaurant and café to room service, the employee cafeteria, and banquets. You’ll keep the kitchen humming with efficiency while ensuring every dish looks and tastes amazing.
Join the legendary Queen Mary as a Food Service Crew Member and become part of a team dedicated to delivering exceptional culinary experiences in an iconic setting. In this dynamic, guest-facing role, you will execute high-quality food preparation and assembly, including crafting sandwiches, pizzas, and other menu offerings with precision and consistency.You will serve as a key contributor to daily operations by prepping and organizing ingredients in accordance with food safety standards, operating the point-of-sale system to accurately process guest orders and transactions, and maintaining a clean, sanitary, and well-stocked service environment. Beyond operational execution, you will play an essential role in shaping the overall guest experience—providing attentive, friendly service, ensuring order accuracy, and upholding the hospitality standards that define the Queen Mary brand.
Step into the spotlight as our Director of Purchasing for hotels! Reporting to the Director of Finance, you’ll be the behind-the-scenes hero ensuring the hotel is always stocked, on-budget, and running like clockwork. Lead the charge in all things procurement—from scouting the best deals to keeping the team sharp—all while making sure we’re playing by the rules and staying ahead of the game.
As Director of Revenue for Hotels, you’ll lead property teams to uncover and seize every revenue opportunity—whether it’s a full service, premium select, or independent hotel. You’ll be the daily go-to for support, driving both short- and long-term success through smart reporting, forecasting, and innovative strategies. Plus, you’ll play a vital role on the Executive Committee, helping shape the hotel’s future while maximizing profitability.
As a Cafeteria Attendant, you’re the heart and soul of guest satisfaction! Bring your energy and a big smile to every shift as you whip up delicious bites, warm up tasty treats, and serve up both food and positivity with flair. You’ll dance between running the dishwasher, keeping the kitchen sparkling clean, and making sure trash disappears like magic. Plus, you’ll be the inventory guru—restocking goodies so no one ever runs out. In this role, every day is a fresh chance to make someone’s day brighter and every plate a masterpiece!
As the Food Runner in our full-service restaurant, you’re the behind-the-scenes hero who ensures every dining experience is seamless and memorable! You’ll work closely with servers and guests, delivering food and beverages with enthusiasm and professionalism. Ready to keep the show running smoothly? Step into the action!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
As Sales Manager, you're at the heart of our hotel's success! You'll energize our growth by winning new accounts, building lasting relationships, and driving our revenue to new heights. Partnering with the Director of Sales, you'll help the hotel shine, whether it's through leisure escapes, business stays, or vibrant group bookings—every guest and opportunity counts. If you thrive on making wins happen and love variety, this is your moment to lead and make an impact!
As the Sous Chef, you’re the creative force behind the banquet kitchen, whipping up delicious bites that wow every guest. Whether you’re following classic recipes or inventing new favorites for special events, you make sure every dish looks and tastes amazing. You team up to keep everything spotless, safe, and organized, all while making smart choices to reduce waste and get the most from every ingredient. If you love mixing creativity with top-notch standards, this is where you shine!
Ready to turn up the heat? As our Cook, you’ll be the go-to expert for preparing and supervising food across all outlets — from the restaurant and café to room service, the employee cafeteria, and banquets. You’ll keep the kitchen humming with efficiency while ensuring every dish looks and tastes amazing.
As a Server, you’re the dining room’s MVP! You’ll wow our guests by juggling orders with a smile, chatting up the menu like a pro, and turning every visit into a memorable experience. Whether you’re taking orders, serving up delicious plates, or keeping things spotless and organized, you bring energy, personality, and top-notch service—always following our company’s playbook and safety game plan.