March 20, 2023
4905 San Pablo Road South
Jacksonville,
FL
32224
(904) 992-2040
Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment. Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature. Develop ways to improve cost savings and labor retention/associate development in line to meet the hotel’s F&B financial goals. Thoroughly train staff in service sequence, product knowledge, ensuring we make every effort to meet the needs of each and every guest. Lead service education through daily line-ups. Headline training programs. Daily evaluation of restaurant service performance. Employee discussions and evaluations. Coordination of timely food production. Work side by side assisting cooks in providing "excellent quality and presentation" of all food to the guests. Participate in evaluation of food product, kitchen employee performance, and development of products consistent with our market position. Selection and pricing strategy of all liquors and wines and supervision of their procurement. Assist the General Manager and/or Director of Operations in creating financial objectives for the restaurant on an annual basis through the budget process. Assist in meeting the financial targets in the sales area by reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds. Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll. Supervise all non-supervisory service employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our FOM’s advance in a couple years to Assistant General Manager roles!
We are hiring a Guest Services Supervisor. We are looking for leaders that have a passion to serve others! In this role you would be responsible for supervising the Front Desk and F&B team. This means you are at the hub of the hotel with the most interaction with our guests. As the guest services supervisor you are the one that brings these groups to a cohesive team, focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance to manager roles!
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