Jobs at The Manner

• Guest Service Agent (Guest Services)

  Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

• Guest Service Agent (Guest Services)

  Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

• Guest Relations Manager (Guest Services)

  The Guest Relations Manager leads the hotel’s service culture and Guest Relations function, ensuring that every guest interaction reflects The Manner luxury guest services standards, brand expectations, and ownership objectives. This role owns the end-to-end guest journey, including pre-arrival, arrival, in-stay engagement, service recovery, and departure, while driving measurable improvements in Guest Satisfaction Survey (GSS) results, guest loyalty, and service consistency. The Guest Relations Manager serves as a guest advocate, embedding luxury service standards into daily operations, team behaviors, and performance outcomes.

• Room Attendant / Housekeeper (Housekeeping)

  Clean and maintain guest rooms to ensure rooms meet established standards.

• Design Manager (Sales & Marketing)

  As The Manner Design Manager, you will work in partnership with our General Manager, Senior Executive team, and Corporate Design team in New York to deliver a diverse range of Interior Design and Creative initiatives for the property. The Manner SoHo is our flagship property for this new Lifestyle Brand, and you will have full responsibility for maintaining the staging of all public areas and outlets, guest rooms, suites, and special events, maintaining all finishing touches and Design elements that are in place, and maintaining our brand design ethos. It is important that the design resonates with the local SoHo, NYC market and our brand DNA.

• Chief Engineer (Hotel Maintenance) (Engineering/Maintenance)

  Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.

• Room Attendant / Housekeeper (Housekeeping)

  Clean and maintain guest rooms to ensure rooms meet established standards.

• Director of Sales (Sales & Marketing)

  Job Description: Director of SalesDepartment: Sales and Marketing Reports To: Managing Director

• Sales Manager (Sales & Marketing)

  Location: New York, NY (relocation is not available) *Company review time is typically 1 week*

• Front Desk Agent (Guest Services)

  We are looking for a friendly, professional, and detail-oriented Front Desk Agent to join our team. The Front Desk Agent will be the first point of contact for guests and will be responsible for providing exceptional customer service, ensuring guest satisfaction, and performing a variety of administrative tasks.

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