Food and Beverage Supervisor

- To supervise and advise the Restaurant Servers, Room Service, Banquet, Host/Hostess, Bartenders in the daily duties to ensure professional, competent, and prompt service to guests.

- Be on the floor during all meal periods and ensure adequate coverage.
- Open and close shift in accordance with manager’s checklist.
- Maintain a safe and sanitary work environment for all associates and guests.
- Train and develop staff in areas such as customer service, food handling, and safety procedures.
- Handle customer complaints and resolve issues in a timely manner.
- Ensure room service is fully staffed and able to handle volume of business; periodically check and assist when necessary.

- Monitor hours, staffing overtime on a daily basis for restaurant, room service, bartenders, as it relates to sales and profits.

- Gather and implement all proper tools for running shifts (schedules, floor plan, res. checks).

- During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with kitchen and by striving to speak to all guests.
- Utilize POS system to process orders, payments, and track sales.

The ideal candidate for this position

- Previous experience in restaurant management or a related field.
- Food handler and alcohol certificate are a plus (ServSafe, TiPS).
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and the ability to make quick decisions.
- A passion for hospitality and providing exceptional customer service.
- Familiarity with POS systems and basic computer skills.

Restaurant type:

• Casual dining restaurant

Shift:

• 8 hour shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person