Concessions Operations Internship

The Opportunity 

Delaware North Sportservice is hiring a Concessions Operations Intern to join our team at Progressive Field in Cleveland, Ohio for baseball season 2024. As a Concessions Intern, you will assist the management team with training and scheduling team members. On event days, you will help the concessions team with stand operations, including inventory management and cash room duties.

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit. Summer internship dates typically span 10-14 weeks between: April 2024 - September 2024.  

By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

All Delaware North interns participate in the Delaware North Intern Experience which includes opportunities for hybrid and in-person work, executive and peer mentoring, and on-the-job learning.

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

Pay

$15.00 - $18.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Assist with new hire orientation and on-boarding at the venue
• Coordinate team member scheduling on event days and track attendance
• Support with team member check-in on event days
• Perform end of event tasks, including the closing of stands and retail transaction reports

Qualifications 

• Must be at least 18 years old
• Must be enrolled at an accredited college or university; Business Administration or Human Resources majors preferred
• Proficiency with Microsoft Office Products including Word and Excel
• Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements 

• Ability to lift and carry up to 50 lbs
• Constant lifting, twisting, reaching, bending, and repetitive motions

Who We Are 

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.