Photo of Delaware North at Progressive Field, Cleveland, OH

Vendor Supervisor

Delaware North at Progressive Field

2401 Ontario Street
Cleveland, OH 44115

Regional Office
Managed By Delaware North
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Full-Time

The Opportunity 

Delaware North Sportservice is searching for seasonal Vendor Supervisors to join our team at Progressive Field in Cleveland, Ohio. As a Vendor Supervisor, you will assist management in carrying out daily operations within the commissary and concessions and ensuring the success of the team. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.

Pay

$17.50 - $20.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program 
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

  • Supervises and coordinates activities of vendors and assigns duties within the vending commissary; enforces company policies and procedures.
  • Oversees Gameday operations in vending commissaries and manages the off-day operations
  • Manages the schedules and shift responsibilities of vendors and vending commissary workers
  • Observes, evaluates, and documents job performances of cashiers and vendors.
  • Aggregate and validate commission-based payments.
  • Ensures quality of products and accurate preparation of all food and beverage items as listed on vendor sheet.
  • Maintains level of inventory for all vending commissaries throughout shift, orders replacement stock as necessary.
  • Oversees and participates in vendor set-up and closing procedures; balances inventory to cash and closes out point-of-sale system with appropriate reports.
  • Picks up the operating bank and enforces company cash handling procedures
  • Investigates discrepancies in monies and inventories with supervisors and leads.
  • Performs other duties as assigned

Qualifications 

  • Previous scheduling and shift management required
  • At least 1 year of warehouse, food and beverage commissary or related experience is required
  • Previous experience with Excel or similar database management computer systems required
  • Strong management skills; ability to delegate and coach others
  • Basic math skills
  • Ability to communicate job procedures and give clear concise instructions
  • No college degree required

Physical Requirements 

  • Ability to lift and move up to 100 lbs
  • Ability to pull heavy carts of stock throughout the facility

Who We Are 

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Posted March 6, 2024

Delaware North at Progressive Field

Delaware North has operated concessions and premium dining at Progressive Field since 1994. The 35,041-seat venue is home of Major League Baseball’s Cleveland Guardians.

Delaware North received rave reviews for its culinary offerings at the league’s 2019 All-Star Game events held at the stadium, including compliments from fans, media outlets and National League players.