Photo of Cheeca Lodge and Spa, Islamorada, FL

Bellperson and Valet

Cheeca Lodge and Spa

81801 Overseas Highway
Islamorada, FL 33036

214 Room Hotel
Managed By Northwood Hospitality
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Compensation: 14.44, Full-Time

Job Description

Bell Stand and Valet at Cheeca Lodge & Spa: Creating Exceptional First and Last Impressions

Join Our Team: Located in the tranquil setting of Islamorada, Cheeca Lodge & Spa is seeking a professional and enthusiastic individual for our Bell Stand and Valet team. As a vital point of contact for our guests, this role is instrumental in providing a memorable start and end to their resort experience, embodying our commitment to exceptional service.

Key Responsibilities:

  • Personally greet guests upon arrival and departure, addressing them by name.
  • Assist with luggage, car parking, providing a smooth check-in and check-out process, and ensuring luggage is securely transported to and from guest rooms.
  • Familiarize guests with the amenities of the resort and their rooms, including safety features and in-room facilities.
  • Keep the entry areas, courtyard, and entrances clean, ensuring a welcoming environment.
  • Provide accurate directions and recommendations for resort amenities and local attractions.
  • Resolve guest problems effectively, in coordination with supervisors and other departments.
  • Stay informed about local activities and establishments to assist guests with queries.
  • Vigilantly maintain the security of the resort, promptly reporting any issues.
  • Participate in team briefings and complete training on job-specific systems.

Requirements:

  • A welcoming and professional approach to guest service.
  • Ability to handle luggage and operate a luggage cart.
  • Valid US Drivers License - ability to drive a variety of cars
  • Strong communication skills, with the ability to provide clear directions and recommendations.
  • Attentiveness to cleanliness and detail in maintaining the resort's entrance areas.
  • Readiness to coordinate with other departments for guest satisfaction.
  • A commitment to safety and security protocols.

Join Us: As a member of the Bell Stand and Valet team at Cheeca Lodge & Spa, you will be the first and last impression our guests have of our resort. Your role is crucial in making every guest's stay memorable. If you are passionate about hospitality and excel in creating positive guest interactions, we encourage you to apply and become an essential part of our team.

Posted April 12, 2024

Cheeca Lodge and Spa

WELCOME TO CHEECA

A Legendary Tropical Hideaway

Since 1946 the historic Cheeca Lodge & Spa has enchanted guests with world-class fishing, exceptional accommodations, and gracious hospitality. Come experience this lush oceanfront retreat, considered the premier luxury resort in the Florida Keys.

The Legend of Our Grand Florida Keys Hotel Resort

You've found it...the crown jewel of Islamorada Florida Keys hotels. 

Hardy Keys pioneers called Conchs chose this very beach to carve out a tenacious living in the isolated beauty of the undiscovered Florida Keys. Here, they formed a Methodist congregation and built a two-room school house and a cemetery. Cheeca has preserved this Pioneer Cemetery, where members of the founding families of Islamorada are buried. You can explore it today; it is a designated historical site. The Angel with the Broken Wing watches over the grave of Etta Pinder, who died in 1914. Here lies the first footprint of Islamorada – "Purple Isle" in Spanish.

The early 1940's brought electricity and fresh water. Mrs. Clara Mae Downey from Olney, Maryland, opened the Olney Inn in 1946. She described this early bellwether of Cheeca as "different – rather comparable to the tropical estate of a gifted host." Clara's first guest was President Harry Truman, who cherished his time loafing around the pool and wondering amidst the resort's 22 quaint bungalows. 

Fast horses, high society and a healthy dose of Keys vivacity marked the reign of the Twitchell Family in the 1960's. Cynthia, better known as "Chee," was an heiress to the A&P grocery chain and owner of a top thoroughbred racing farm. "We took my nickname, combined it with my husband Carl's, and came up with "Cheeca," she recalled. The Twitchells completely refurbished the property, adding the main lodge, the oceanfront villas, tennis courts, golf course and Cheeca's trademark wooden fishing pier. Chee raised miniature tarpon and her beloved seahorses in the aquariums throughout the resort. "Suzy the Seahorse" became Cheeca's mascot and logo, gracing the resort's menus, brochures, towels and linens.

Avid outdoorsman and Coca Cola magnate Carl Navarre purchased Cheeca Lodge in 1976, hosting his Fortune 500 friends in for sunny days of sportfishing and golf. Celebrities flocked to the hotel and famous guests were reeling in giant bonefish right off the resort's pier. The "Sportfishing Capital of the World" was born, seducing wealthy adventurers from around the world.

In 2005, Cheeca Lodge underwent over $30 million dollars in renovations, restoring the property and its surrounding grounds to their original grandeur, ensuring that we will be a cherished destination for generations to come. Following a fire on New Year's Eve 2008, the Main Lodge was completely rebuilt once again, with a fabulous open-air lobby, a spectacular oceanfront banquet room with panoramic views, and an exclusive indoor / outdoor lounge area for club members.

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