Revenue Accounting Analyst

Description

The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects.

What will I be doing?

The Revenue Accounting Analyst is responsible for the efficient operation, recording and control of the hotel revenue in all activities related to timely and accurate revenue recording, maintenance and control of the hotel’s revenue related accounts. Unless otherwise agreed, this role will work in accordance with the latest version of the Digital Revenue accounting SOP. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Audit the hotel daily revenue figures, supporting reports and vouchers
•  Ensure that all revenue is captured and reported
• Review all entertainment dockets and officers checks, ensuring that all are authorized and signed and have appropriate level of detail
• Check that complimentary rooms have been appropriately authorized
• Audit the telephone interface report to ensure all telephone revenue has been posted
• Ensure the relevant Front Office and Outlet reports are printed, audited and filed in date order
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, car park revenues, and room safe keys
• Prepare rebate and allowance summary and rebate journal
• Reconcile credit card charges between electronic credit card machine and Point of Sale system on a daily basis
• Input and allocate credit card payments from bank statements, following up on any discrepancies
• Prepare daily revenue report for the Hotel Management
• Audit the daily cash summary prepared by the General Cashier and records the summary in the General Cashier’s Report
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades etc. have been properly authorized
• Record cashier overs/under in the relevant reports and follow up with the Outlet Managers or Front Office Manager
• Follow up on any discrepancies, incomplete work or missing information with the relevant departments
• Ensure all paid out vouchers have proper authorization, signatures and backup
• Audit the daily food and beverage report and verify the cashier’s remittances to the General Cashier’s Report
• Ensure that all restaurant and bar checks are properly accounted for
• Ensure that all banquets and functions revenue is entered
• To be fully conversant with the Hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to
• Ensure the accurate and timely input of data to the General Ledger system
• Maintain adequate and up to date files
• Handle all requests and inquiries in a timely and efficient manner
• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards
• Flexible in relation to working hours, especially at month-end
• To perform any additional tasks assigned to ensure that the department functions smoothly
• Support Chief Clerk/Assistant in preparing proper documentation for balance sheet reconciliation
• Ensure that all revenue streams are captured and reported accurately with appropriate backups to justify transactions posted
• Ensure relevant Front Office and Outlet reports are provided on time, audited and (e-)archived in date order
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, paid outs, allowances and rebates, miscellaneous charges, car parking revenues, and room safe keys
• Ensure that all paid outs and refunds are signed by guest, attached to the folio and registration card and forwarded for the necessary internal approvals as per policy
• Monitor allowances, rebates and corrections
• Review and balance rebates, paid outs, miscellaneous charges and Team Members’ charges in PMS and ensure that each account is properly authorized and has relevant back-ups and approvals
• Reconcile credit card charges between electronic credit card machine and Point of Sale system on a daily basis
• Prepare Daily Revenue Report for Hotel Management
• Audit the daily cash summary prepared by the General Cashier and reconcile to the POS and PMS
• Follow up with the respective department manager for any cash over or short and record the relevant transactions in the General Cashier’s Report
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades etc. have been properly authorized
• Ensure the accurate and timely input of data to the general ledger system
• Perform cash count of house fund holders periodically and prepare a cash count summary to be used for reconciliation purposes
• Process charge back request in timely manner
• Monthly GL reconciliation of various accounts which pertain to Operations Audit transactions
• Familiarize with the Hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to
• Perform any additional tasks assigned to ensure that the department functions smoothly

Requirements

What are we looking for?

• Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
• Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
• Ability to proactively identify and prevent potential problems
• Ability to help develop problem solving skills among direct reports and other team members as appropriate
• Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
• Detail oriented and organized
• Ability to develop presentations and effectively present to all levels of company, hotels & owners. 
• Strong communication and negotiation skills (all levels of management and external customers)
• Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

Additional Preferences:

• University degree in Accounting or Finance

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!