Security Agent

The Lorenzo Hotel, a Hilton Tapestry hotel in the heart of Dallas, is looking for new talent 

Job overview

A Security Agent is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and safety

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

We believe in 

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We take the lead in all situations and lead by example
• Teamwork - Together we are stronger
• Ownership - Take ownership of guests needs
• Now - In safety and security time is of the essence, take appropriate action

EOE