1114 Washington Blvd
Detroit,
MI
48226
Full-Time
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Expect a historic stay in our downtown Detroit, MI, hotel
The Westin Book Cadillac Detroit welcomes you to the birthplace of Motown with pet-friendly accommodations and an unparalleled location in downtown Detroit. Our historic hotel in Detroit, MI, was built in 1924 to help turn Washington Avenue into the “Fifth Avenue of the Midwest.” Now, lovingly restored to the opulence of the era, our Detroit, MI, hotel offers you a place to relax and enhance your well-being. Luxury hotel rooms include perks such as Westin Heavenly® Beds and Baths, along with modern technology and spacious workspaces. Maintain your fitness regimen with a workout at the WestinWORKOUT® Fitness Studio or a few laps in our downtown hotel's indoor pool. Experience memorable dining and the only Starbucks® Reserve Store in Detroit, MI. Host events in our historic ballrooms or contemporary event spaces and benefit from our hotel's impeccable service. Explore everything downtown Detroit has to offer from our central location near some of the city's most popular attractions.