1114 Washington Blvd
Detroit,
MI
48226
Full-Time
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Expect a historic stay in our downtown Detroit, MI, hotel
The Westin Book Cadillac Detroit welcomes you to the birthplace of Motown with pet-friendly accommodations and an unparalleled location in downtown Detroit. Our historic hotel in Detroit, MI, was built in 1924 to help turn Washington Avenue into the “Fifth Avenue of the Midwest.” Now, lovingly restored to the opulence of the era, our Detroit, MI, hotel offers you a place to relax and enhance your well-being. Luxury hotel rooms include perks such as Westin Heavenly® Beds and Baths, along with modern technology and spacious workspaces. Maintain your fitness regimen with a workout at the WestinWORKOUT® Fitness Studio or a few laps in our downtown hotel's indoor pool. Experience memorable dining and the only Starbucks® Reserve Store in Detroit, MI. Host events in our historic ballrooms or contemporary event spaces and benefit from our hotel's impeccable service. Explore everything downtown Detroit has to offer from our central location near some of the city's most popular attractions.