Breakfast Attendant

SUMMARY: Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas. Must be available weekends..

DUTIES AND RESPONSIBILITIES: 

• Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag.
• Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations.
• Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures.
• Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open.  Ensure all tables are properly cleaned, and dining area is vacuumed.
• Receive and unpack the items as they arrive from food vendors.  Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out).
• Greet each guest as they arrive for breakfast.  Assist with service if required and replenish coffee as time permits.
• Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution.
• Learn about the hotel’s guests through conversations – to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel’s guests per day.
• Pass on any sales leads on a daily basis that are obtained during discussions with guests to management.
• Create and maintain a pleasant presentation for breakfast.
• Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed.
• Continuously look for cost-effective ways to improve breakfast appeal.
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
• Maintains a friendly, cheerful and courteous manner at all times.
• All other duties as assigned, requested or deemed necessary by management.
• Ensure breakfast meets all brand and local health regulations.
• Maintain an inventory of needed supplies; keep all items at par level.
• Comply with standards as outlined in the brand’s food sanitation checklist.
• Complete monthly food audit.
• Be familiar with hotel facilities and their location and hours.
• Put away all supplies according to brand food standards, in a timely manner.
• Completes other job duties as assigned by management.

QUALIFICATIONS:

• Education or equivalent experience
• Customer contact experience preferred
• Knowledge of food services.
• Ability to cook, stock and maintain the breakfast buffet.
• Ability to converse with guests and fellow employees.