Housekeeping Attendant
The Ritz-Carlton, Boston
10 Avery Street
Boston,
MA
02111
Full-Time
Job Number
24062066Job Category
Housekeeping & LaundryLocation
The Ritz-Carlton Boston, 10 Avery Street, Boston, Massachusetts, United States VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
Non-ManagementPosition Summary
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,Begin
your purpose,Belong
to an amazing global team, andBecome
the best version of you.
The Ritz-Carlton, Boston
Welcome to The Ritz-Carlton, Boston
Luxury In Downtown Boston
With an enviable location opposite Boston Common, The Ritz-Carlton, Boston provides contemporary urban luxury in downtown Boston, MA. Our 193 hotel rooms and suites feature expansive views and sleek styling, and fully updated meeting spaces offer a welcoming atmosphere for conferences and social events. Additional hotel features include the Avery Bar, with its signature martinis and mid-century glamour, and the adjoining Equinox Sports Club.
Rooms And Suites
With stunning views of Boston's skyline and Boston Common, stylishly updated hotel rooms and suites at The Ritz-Carlton, Boston impress at the outset. Yet the details are what truly distinguish them, from cutting-edge technology to presidential suites that put their own spin on contemporary design.
The Ritz-Carlton Club Lounge
The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) and access to a computer station – it is the ideal place to conduct business, plan a family outing or simply unwind. Additional amenities include complimentary access to Equinox Sports Club.
Downtown Meeting Destination
Whether you’re planning an elegant cocktail reception, strategic board meeting or large conference, The Ritz-Carlton, Boston offers the perfect venue. Choose from wood-paneled boardrooms, daylight-infused meeting rooms, a stylish pre-function area and the newly redesigned Ballroom, which overlooks Boston Common. Celebrate the beginning of your life together at The Ritz-Carlton, Boston. At our sophisticated hotel, couples will discover an urban sanctuary where renovated wedding venues blend romance and modernity. Natural light, views over Boston Common and ballrooms with silver-leaf ceilings and mother-of-pearl accents create the perfect backdrop for your wedding. Recently refreshed, every meeting room at the hotel features state-of-the-art technology, A/V capabilities and a streamlined aesthetic.
