900 10th Street NW
Washington,
DC
20001
Full-Time
The beautiful Embassy Suites Washington DC Convention Center is looking for a full-time Guest Service Agent to join their front desk team! This 384-suite property is set in the Penn Quarter neighborhood of D.C., just two blocks from the Washington Convention Center and a mile from the National Mall.
Shift Pattern: variable with potential shift times from 7am-3pm or 3-11pm, weekend availability required
Pay Rate: $24.25 per hour
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Set in the city center, our two-room suites are two blocks from the Washington Convention Center. Downtown's National Mall, home to the White House, Washington Monument, and Lincoln Memorial, is a mile away. Enjoy daily free made-to-order breakfast and complimentary evening receptions.