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F&B Front Of The House Intern

Desert Diamond Casino Sahuarita

1100 W. Pima Mine Road
Sahuarita, AZ 85629

Casino
Managed By Desert Diamond Casinos
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Full-Time

Position Summary

Management Internship for Food and Beverage department. Under general supervision of the F&B Shift Manager. The program is an opportunity to provide supervisory exposure and training to hospitality service in Native American gaming. Offering on-the-job operational training in the Food and Beverage department. Works efficiently in a team-based environment and must follow, Arizona Title 4 Liquor Laws, all alcohol beverage and food handling policy guidelines as well as all Tohono O’odham Gaming Enterprise (TOGE) Internal Controls (ICs), consistently. The F&B Front of the House Intern position will be for a maximum of one (1) year.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities

  •     Duties will include working in all venues within the Food and Beverage Department to gain knowledge and experience of respective departments. 
  •     Duties and responsibilities may include extensive cash handling, administrative duties, shadowing assigned personnel to learn about the various positions and departmental functions, including policies and procedures, and Arizona Title 4 Liquor Laws; in addition, the F&B Front of the House Intern will be required to attend training specific to the position he/she is assigned to.
  •     Works together with F&B Shift Manager or assigned Mentor on creating long-range training goals and objectives to help increase job knowledge within the department and of the TOGE 
  •     Performs multi-tasking duties such as: Typing, word processing, processing of various paperwork transactions and data entry tasks.
  •     Demonstrates professionalism, confidentiality and excellent customer service skills.
  •     Other duties as directed by the respective Food & Beverage Leadership. 
  •     Contributes to a team effort and accomplishes related results as required.
  •     Performs other duties as required.
  • Minimum Qualifications

    Education And Experience

    High school diploma or GED. Must be an enrolled Tohono O’odham Tribal Member. Current Tohono O’odham tribal team members must have a satisfactory work performance and attendance record. Must be 18 years of age or older. Associate or Bachelor degree in Business, Culinary or Hospitality preferred. No felony, theft or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen and background investigation and obtain and maintain a gaming license and to include the following:

     Knowledge, Abilities, Skills, And Certifications

  •     Must have high energy and motivated personality and encompass positive, motivating leadership qualities.
  •     Knowledge of modern office practices, procedures, and equipment.
  •     Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
  •     Knowledge of guest service standards and procedures.
  •     Ability to obtain TIPS Certification.
  •     Ability to coach, mentor and train team members to follow Arizona Title 4 Liquor Laws regulations and alcohol enforcement.
  •     Ability to successfully obtain and maintain a Food Handler’s card and Alcohol Training certification.
  •     Ability to communicate, read, and write clearly in basic English.
  •     Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
  •     Ability to represent the organization in a professional manner, building respect and confidence.
  •     Ability to maintain confidentiality.
  •     Ability to handle multiple tasks and meet deadlines.
  •     Ability to carry out instructions furnished in verbal or written format.
  •     Ability to work independently with minimal supervision.
  •     Ability to learn from other professionals and hands on experience.
  •     Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.

    Physical Demands

    While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

    Work Environment

    Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may also be required.

  • Posted April 11, 2024

    Desert Diamond Casino Sahuarita

    Desert Diamond Casino Sahuarita  features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games. The Sportsbook offers wall-to-wall screens and food & beverages at the Sports Bar. 

    Food & Beverage offers two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor.

    The property provides high-tech banquet & catering, conference and business meeting rooms which can accommodate 20 to 300 guests. The Diamond Center is ideal for a gathering of up to 2,400 guests. The Plaza accommodates outdoor events. 

    Desert Diamond Casino Sahuarita is a local casino where the area residents have come to count on the excellent guest service and friendly team members. Our guests know us by name, and we know them.  

    Our opportunities are diverse - if you're interested in gaming, there are openings in slots, sports betting, and table games.  If your expertise is in F&B, we have positions in varied food outlets and culinary.

    We have the best guest service in town and our team members add the fun! We offer a friendly, fun work environment and our benefits package is unparalleled.  Flexible schedules, paid time off, tuition assistance and insurance options, are just a few of the benefits you'll receive.

    If you are looking for an exciting, fast-paced career with plenty of growth opportunity - Desert Diamond Casinos and Entertainment is the place for you!

    Owned and operated by the Tohono O'odham nation, we are one of the premier entertainment and gaming destinations in Southern Arizona - Sahuarita, Tucson, and Why, known for our beautiful properties offering quality entertainment, great food, exciting games, and outstanding guest service.

    We are considered to be one of the largest and most respected employers in the area, offering competitive salaries, great benefit packages, and career advancement opportunities.