Social Media Coordinator

Job Number

24065211

Job Category

Sales & Marketing

Location

Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Social Media Coordinator (Shared Service)

Position Summary

A

Social Media Coordinator 

provides support to the Director, Field Social Media and Senior Manager Social Media in the development and execution of different tactics, initiatives and projects for all the discipline. The social media coordinator works to stay up to date on relevant social media trends, learns content creation best practices, thinks creatively, and knows how to measure their own performance. Candidates should be highly motivated, disciplined, innovative, able to manage the needs of multiple stakeholders effectively and professionally, and able to work without constant supervision. 

Candidate Profile

Education And Experience

• High School or GED equivalent required
• College (University) degree required in Communications, marketing, hospitality management, or related field- preferred
• 2+ years of work experience in Social Media / +1 year Social Media agency- Preferred
• Must be fully proficient in written and spoken English and Spanish (Portuguese is a plus), possess excellent communication skills, including writing skills and impeccable proofreading skills and outstanding grammar
• Strong Communication skills, Basic graphic design & video editing skills, Basic photography & videography skills are a plus
• Self-starter and ability to work independently – a must
• Must be a team player and collaborate well with multiple stakeholders
• Efficient working knowledge of key database systems and Microsoft Office (including Outlook, Excel, PowerPoint and Word)
• Detail-oriented, creative, energetic, takes initiative and work effectively in a fast-paced environment
• Able to effectively work independently or, at times, as part of a team.
• Excellent project management skills; ability to handle many diverse projects simultaneously,
• Consistently demonstrating high level of organizational skills: multi-tasks, prioritizes, and meets deadlines in a timely manner

Core Work Activities 

The following are specific responsibilities and contributions critical to the successful performance of the position: 

• Support operations and administrative tasks for all the team, including Field social leadership, Social Media Managers & Coordinators, etc. 
• Support leadership on key projects and initiatives for the discipline.
• Build rapports and alignment with key external stakeholders like agencies, vendors, global/continent teams, etc. 
• Bring support so all team correctly adhere to brand, regional, company, and platform guidelines, policies, and procedures. As well as specific discipline’s processes.
• Coordinate regularly with senior coordinators, account management and leadership to ensure adherence to best practices. 
• In fewer opportunities, address concerns, answer questions, and educate hotel stakeholders about social media in general. 
• Stay up-to-date on industry and platform trends and best practices
• Be proficient in platforms such as Sprinklr, Facebook Business Manager, and others. 

Computer Skills

• Use computers and computer systems (including hardware and software), enter data, or process information.
• Use computer systems and software packages to input, access, modify, store, or output information.
• Proficient in Microsoft Outlook, PowerPoint and Excel. 
• Basic graphic design on Canva, video and photo editing.

Communication

• Provide information to supervisors, co-workers, and stakeholders by telephone, in written form, e-mail, or in person.
• Inform and/or update the account managers, supervisors, stakeholders, and peers on relevant information in a timely manner.
• Speak to stakeholders and co-workers using clear, appropriate, and professional language.
• Talk with and listen to other employees to effectively exchange information.

Working With Others

• Work with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement

• Maintain brand standards through all activations and programming
• Comply with quality assurance expectations and standards.

Policies And Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

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