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Stewarding Supervisor - Hotel

The Drake

140 East Walton Place
Chicago, IL 60611

535 Room Hotel
Managed By Hilton
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Full-Time

Description

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A Steward Supervisor is responsible for supervising utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Steward Supervisor, you would be responsible for supervising utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Supervise, support and monitor utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware for restaurant service
  • Supervise cleaning of work area and physical surroundings
  • Maintain and deliver proper inventory for food and beverage departments
  • Ensure all food and equipment are delivered on time to all functions as specified
  • Schedule, assign daily work, inform and train team members
  • Monitor, observe and assist in evaluating team member performance

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Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Posted April 15, 2024

The Drake

History and glamour in Chicago's Gold Coast

Celebrating over 100 years, our historic hotel is on the Magnificent Mile and in the famed Gold Coast area of shops, dining, and nightlife. Walk to Oak Street Beach, Water Tower Place, and 360 Chicago. The hotel is favored for weddings in the Gold Coast Room and home to the iconic Palm Court for afternoon tea, once visited by Queen Elizabeth II and Princess Diana.