Chick-Fil-A Supervisor

The Opportunity 

Delaware North Travel and Hospitality is searching for a full-time Chick-Fil-A Supervisor to join our team at Nashville Airport in Nashville, Tennessee.

$20.00 - $25.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Assign duties to scheduled staff.
• Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist Concessions Manager with staff training and compliance.
• Monitor daily and hourly cleaning.
• Manage labor and profit loss.
• Assures prompt, professional service during a shift to all guests.
• Ensures proper cash handling and tip record keeping for the shift.
• Ensure associates are kept informed of any changes in policies or events.
• Other duties as assigned.

Qualifications 

• Experience working in a restaurant.
• At least two years of supervisory experience is preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills. 
• A true desire to satisfy the needs of others in a fast-paced environment. 
• At least two years experience as a supervisor preferred.

Physical Requirements 

• Constant standing, walking, bending, reaching, and repetitive motions. 
• Ability to remain stationary for the entire length of shift.
• Ability to perform normal lifting of stock up to 50 pounds.

Shift Details 

Day shiftEvening shiftMonday to FridayWeekendsHolidays8 hour shift

Who We Are 

Nashville International Airport is one of the fastest-growing airports in the U.S. Delaware North provides food and beverage services at the airport, offering travelers a true taste of the Music City with award-winning restaurants, including the iconic Tootsies Orchid Lounge, Memphis Style BBQ at PigStar by Pegleg Porker, and award-winning local drafts by Tennessee Brew Works.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.