1231 Strassner Drive
Brentwood,
MO
63144
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Find comfort and convenience at our Brentwood hotel
Providing for the needs of modern travelers, SpringHill Suites St. Louis Brentwood features thoughtfully designed rooms and amenities. Just 11 miles from St. Louis Lambert International Airport, our convenient location makes it easy to get to top attractions such as Forest Park, Saint Louis Zoo, Saint Louis Galleria Mall, & Downtown Clayton. After soaking in the local culture, retreat to comfort in our hotel suites with spacious living areas. You'll discover stylish décor, free Wi-Fi, & kitchenettes. In the morning, energize at our free breakfast buffet. You can also stop by The Market for snacks and beverages anytime or explore the many nearby dining options within walking distance of our hotel. Keep up your workout regimen in our recently expanded fitness center, open 24 hours a day. Productivity comes easy for professionals hosting meetings and training sessions in our on-site event room. Whether you're coming to Missouri for a meeting or memory making, kick back at SpringHill Suites St. Louis Brentwood.