7575 164th Ave. N.E.
Redmond,
WA
98052
Full-Time
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $23.50 to $23.50 per hour. This position offers 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03334 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Enjoy An Extended Stay At Our Hotel In Redmond, Wa
Settle into your routine at Residence Inn Seattle East/Redmond, an extended-stay hotel in the Redmond Town Center. Our newly renovated hotel is the perfect place to conduct business or have a fun getaway in Redmond, Washington. Enjoy the comforts of our brand-new extended-stay suites featuring areas for living, working, cooking and sleeping. All suites at our hotel come equipped with free high-speed Wi-Fi and ergonomic workstations. Prepare a homecooked meal using your room's fully equipped kitchen in Redmond, WA. Stop by our complimentary breakfast for hearty and healthy options. Catch up on your favorite shows with Netflix, Hulu, HBO Go, Pandora and YouTube. Our recently expanded 24-hour hotel fitness center features brand-new Life Fitness workout equipment. And don’t forget to go for a swim in our seasonal outdoor pool. Feel at home at Residence Inn Seattle East/Redmond, no matter how long you're in town. Check out our Redmond, WA, hotel deals today.