Front Desk Clerk

The Opportunity 

Delaware North Parks and Resorts is hiring full-time Front Desk Clerks to join our team at The Ridgeline Hotel in Gardiner, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$15.00 - $15.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in Gardiner

Looking for a job that will take you far? Be part of a global team on the doorstep of Yellowstone National Park! Gardiner, Montana is located at the north entrance of Yellowstone and is surrounded by the park and National Forest land. With some of the most beautiful scenery in the country, you'll have lots to explore when you start your adventure with Delaware North in Gardiner!

• FREE Dorm-style housing available including wi-fi, satellite TV, and utilities^
• FREE breakfast and 50% off dinner
• Use of pool and game room from 11 a.m. - 4 p.m. daily
• Access to tons of outdoor activities including:
  • Exploring Yellowstone National Park, Custer Gallatin National Forest, Paradise Valley Geologic heritage site
  • Swimming in nearby hot springs
  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more!

Perks at Ridgeline Hotel Gardiner

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 30% off gift shop
• Free snow coach tour subject to availability (park entrance fee required)
• Friends and family discounts on Choice Hotels
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

^$25 deposit/ weekly is returned after completion of season if housing passes inspection and employee is in good standing

Responsibilities 

• Provide excellent customer service.
• Greet and register guests via a centralized registration system.
• Coordinate with housekeeping department as needed.
• Handle cash and credit card transactions; maintain accurate paperwork as it relates to front office operations.
• Resolve small issues as they arrive for guest.
• Check and balance the daily figures, post room and tax charges on guest accounts.
• Deliver items to guests as needed.
• Perform other duties as assigned.

Qualifications 

• Previous customer service experience preferred.
• Good interpersonal communication skills in person and by phone.
• Must be able to multitask, function in a professional manner under pressure from guests and supervisors.

Physical Requirements 

• Stand and walk for extended periods of time.
• Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.

Shift Details 

Day shiftEvening shiftOn callHolidaysWeekends8 hour shift

Who We Are 

The Ridgeline at Yellowstone's location at the north entrance to Yellowstone National Park is ideal for individuals who are looking to spend time in the great outdoors. Gardiner is a gateway to adventure, within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park. We offer team members on-site housing in shared dorm-style rooms which include internet and utilities. Team members also receive one free daily meal and a 50% discount on additional meals. Team members also receive 30% off retail purchases.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.