Photo of Crowne Plaza Springfield - Convention CTR, Springfield, IL

Room Attendant

Crowne Plaza Springfield - Convention CTR

3000 South Dirksen Parkway
Springfield, IL 62703

288 Room Hotel
Managed By Driftwood Hospitality Management
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Compensation: $15.50 per hour, Full-Time

Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
  • Accurately marks clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when needed.

    Knowledge, Skills & Abilities

  • Bend and reach to dust, clean, and make beds and bathroom.
  • Stand and walk for varying lengths of time, often long periods.
  • Communication with guest and fellow co-workers throughout the day.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork.
  • Move fingers, arms and hands quickly and easily to perform cleaning duties.

    Physical Demands

  • Lifting fifty (50) pounds maximum.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
    • Posted April 22, 2024

    Crowne Plaza Springfield - Convention CTR

    Take a break along the historic route 66

    Great Hotel & Convention Center on Famous Route 66!

    TheCrowne Plaza Springfield – Convention Center is conveniently located on I-55 & I-72, better known as Historic Route 66.  Near the University of Illinois Springfield, our hotel is perfect for those coming in to visit the school or catch a game at one of the nearby sports complexes.

    With a short drive to Downtown Springfield, history buffs will enjoy a visit to the Lincoln Home National Historic Site and the Abraham Lincoln Presidential Library and Museum.  Other nearby attractions include Knight’s Action Park and the Illinois State Fairgrounds.

    Our accommodations also offer Free Wi-Fi, parking, and always open business center.  Maintain your workout routine at our 24-hour fitness center, go for a swim in our 14th floor indoor pool, or relax in our hot tub and dry sauna.  Each room is equipped with a mini-refrigerator, Keurig, and 43” TV.

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