Pool Bartender

Job Description

Seasonal Pool Bartender

Job Description:

The Pool Bartender prepares and serves alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hotel restaurant and pool standards.

• Greet and make all guests feel welcomed.
  
• Ensure guest satisfaction by engaging in conversation.
  
• Understand and answer all questions pertaining to beverage and menu offerings.
  
• Take drink and food orders from guests and servers, and process in a timely manner.
  
• Remain attentive to guests, adhering to or exceeding service standards.
  
• Present a clean and professional appearance at all times.
  
• Maintain a friendly, cheerful and courteous demeanor at all times.
  
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
  
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
  
• Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
  
• Be continually aware of, and maintain, the highest standards of safety and hygiene.
  
• Open bar, stocking as outlined in the bar inventory. Close bar according to bar closing procedures.
  
• Maintain cleanliness and orderliness of bar to provide the best appearance possible.
  
• Maintain cleanliness standards in order to satisfy local health department and State Board of Health requirements.
  
• Handle cash, credit card, currency conversions and other financial transactions.
  
• Receive proper payment from guest and ensure accuracy of guest check and method of payment.
  
• Ensure the security of guest payment information.

Job Requirements:

• Minimum one year bartending experience in a high volume bar
  
• At least 19 years of age
  
• Basic computer skills, prior Micros experience a plus
  
• Experience as a bartender in a reputable business location
  
• Must be able to speak, read and write English and have basic food/beverage knowledge
  
• Food Handlers and TIPS cards required
• High school diploma or GED